What are the delivery charges for orders from the Online Shop?

Delivery Charges are based on the delivery location. We do not have a flat shipping rate.

Which payment methods are accepted in the Online Shop?

We currently accept netbanking,debit and credit cards.

Do I receive an invoice for my order?

As soon as you complete the payment an invoice will be sent to your email.

What are your delivery times?

The Product is delivered between 09:00 -19:00 from Monday to Sunday after confirming the delivery date with customer.

Which locations do you deliver to ?

Currently we are Shipping exclusively only in Chennai for other delivery to other cities kindly drop us a mail at [email protected] .

What are your delivery times?

The Product is delivered between 09:00 -19:00 from Monday to Sunday after confirming the delivery date with customer.

How long will delivery take?

We would make every effort to deliver your order within 21 business days.

Please note that Crofters India is not liable for any shipping delays, or loss of any kind resulting from unforeseen and uncontrollable circumstances, such as: recipient was unavailable or un-contactable; incorrectly addressed orders; weather conditions and so on.

We will try our best to notify customers of the delay and estimated delivery date in such situations.

What are the delivery charges for orders from the Online Shop?

Yes, we do charge a nominal fee of INR 499 on all orders within Chennai city for delivery, while additional charges may be applied on other city orders based on the location of the customer address.

Customer Support

For order fulfilment inquiries (payment, delivery status, technical issues), please contact: +91 9840896944 from 10.00-6.00 pm on all working days or mail us at [email protected] for immediate response within the next 24hours.

Cancellations

Occasionally you may wish to cancel an order, a fee will be deducted on such cases for information regarding this you can mail us at [email protected] .And orders once delivered cannot be returned.

Any Question ?

If you have any other question feel free to send us an email at [email protected] and we will get back to you in a couple of hours.